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Guide

What to look for in transport management software

Generic “logistics platforms” often optimise for ecommerce shippers. Transporters need LR software, branch ops, OFD/POD, and GST billing that match how freight actually moves.

Start with your vocabulary

If your team says LR, bilty, outward, unload, OFD, and TBB, the product should speak that language. If demos only show last-mile courier dashboards, keep looking — see who iLogitix is for.

Buyer checklist

  1. 1. LR-first booking, not courier tracking

    Look for PAID, TO_PAY, and TBB freight types, rate cards, and consignor/consignee flows — not only AWB-style parcel tracking.

  2. 2. Full lifecycle after the booking

    Outward, unload, OFD, and delivery status should live on the same LR record so branches share one truth.

  3. 3. Digital POD tied to the booking

    Photo or signature proof should attach to the LR — not sit forever in WhatsApp chats.

  4. 4. GST billing from the same data

    TBB invoices with SGST/CGST or IGST should not require re-typing freight from a spreadsheet.

  5. 5. Branch-scoped roles

    Ops staff need their branch’s work; leadership needs the network view. One shared spreadsheet cannot do both safely.

  6. 6. Isolation for each company

    In cloud SaaS, each transport company should have clear data boundaries (tenant isolation), not a shared open database.

What to avoid

  • Tools that only replace Excel for booking, then leave POD and billing elsewhere
  • Shared “one big sheet” thinking with no branch permissions
  • Vague “AI logistics” claims with no LR lifecycle demo

Dig into LR software, OFD & POD, and GST billing— or compare LR software vs Excel.

Related guides

  • LR software vs ExcelWhen shared sheets stop scaling — and what a proper LR workflow should replace.
  • Digital POD explainedHow proof of delivery closes disputes, OFD loops, and billing — without paper slips.
  • PAID, TO_PAY & TBBThe three LR freight types transporters use daily — and how software should handle each.
  • GST billing overviewHow TBB bookings become GST invoices (SGST/CGST or IGST) without re-keying from ops.

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